Order

Easy! Select the product, add to cart, and proceed to checkout. You may choose to pay via Cash on Delivery, bank deposit, PayMaya or GCash. Please email us proof of payment and we'll process your order once payment is confirmed.

We accept payments through Bank Deposit PayMaya, GCash and Cash-on-Delivery.

For Bank Deposit, PayMaya and GCash, kindly note that your order will only be valid within 48 hours. Please deposit your payment immediately and send us the proof of payment via email at cacaocityonline@gmail.com or any of our social media channels.

Cash on Delivery option is only allowed for Davao City orders. Our customer support will contact you to verify your order. Once verified and eligible for Cash-on-Delivery option, we will proceed with processing your order.

You may still cancel/change your order if you haven't completed the payment. Once payment is verified, cancelling or changing your order should be communicated to us immediately. We cannot guarantee that we change your order but we will do our best to accommodate your request. Please email us at cacaocityonline@gmail.com.

Yes, we do on special requests. Please email cacaocityonline@gmail.com for your requirements.

Delivery & Shipping

Yes we do! We offer local delivery within Davao City and we also ship orders nationwide (Philippines) using LBC, J&T, Xpost and other couriers.  

Please give us 1-2 working days to confirm your payment and process your order. We only process an order once payment is confirmed. We'll ship your order and notify you of the tracking number through email.

Estimated Delivery Timeline
Davao Region: 3-5 Business Days
Non Davao Region: 3-10 Business Days

Please note that we do not process, ship or deliver orders on Sundays and special/non-working holidays.

For rush orders, or orders that should arrive within a specified date, kindly coordinate with us at cacaocityonline@gmail.com or call +639173225954

For Davao Deliveries, we charge delivery fee based on distance. This may range from 100-200 pesos.

For nationwide deliveries, we charge per weight. Shipping fee will be automatically calculated and displayed when you check out your order.

Yes! You may order ahead and pick up your order at our store. 

Pickup Location:

Cacao City Store, Ground Floor DCIPC Building, Palma Gil St., Poblacion, Davao City

Store Hours: Monday to Saturday, 9am-5pm

Customer support

+639173225954

Send a message

cacaocityonline@gmail.com